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Welcome to yasaho.com. By using our website and placing an order, you agree to the following terms and conditions.

If you have any questions, you can contact us at:
contact.yasaho@gmail.com

 

1. General Information

This website is operated by Yasaho.
By visiting our site or purchasing something from us, you agree to follow these Terms of Service and all related policies.

2. Products & Availability

All products listed on our website are handmade or small-batch items.
We do our best to keep product information accurate, but availability, colors, or small variations may occur.

We reserve the right to update or discontinue products at any time.

3. Pricing & Errors

All prices are shown in EUR.
If a pricing error occurs, we reserve the right to cancel the order and issue a refund.

4. Order Processing

Orders are processed within 1–2 business days.
You will receive an email confirmation once your order has been shipped.

5. Order Cancellations (Cancellation Policy)

You may request to cancel your order within 24 hours of placing it.
After 24 hours, orders cannot be cancelled because processing begins.

If the order has already shipped, you may still return it following our Return Policy.

6. Shipping

We ship from Austria.
Shipping times vary depending on the destination and postal services.

Customers are responsible for providing the correct shipping address.
If an address is incorrect and the package is lost, we cannot offer a refund.

7. Returns & Refunds

Returns are accepted within 14 days of receiving your order.
Please review our full Return Policy for details.

8. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us as soon as possible with a photo.
We will replace or refund the item promptly.

9. Intellectual Property

All images, designs, products, and text on this website are the property of Yasaho.
They may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

We are not responsible for delays caused by shipping carriers, customs, or external factors beyond our control.

11. Privacy

Your privacy is important to us.
Please review our Privacy Policy for information on how your data is collected and used.

12. Changes to Terms

We reserve the right to update or change these Terms at any time.
The most current version will always be available on this page.

Contact

For questions regarding these Terms, please contact us at:
contact.yasaho@gmail.com